Refund Policy

IAE GLOBAL (PRIVATE) LIMITED

Address: Office №1, First Floor, 16-G, Aghaz Plaza, Above Bakeman, F-8 Markaz, Islamabad, Pakistan
 Phone: +92 326 5042542
 Email: shahzaib6800098@gmail.com
 

We aim to ensure complete satisfaction with every purchase made at IAE GLOBAL (PRIVATE) LIMITED.
 This Refund Policy describes the conditions and process for product returns, exchanges, and refunds.

Eligibility for Refunds
 Products can be returned or exchanged within 7 days of purchase, provided they are unused, in original packaging, and accompanied by proof of purchase.

Non-Refundable Items
 Items such as customized products, undergarments, or discounted items are not eligible for refunds unless defective.

Process for Refunds
 Customers must contact us via email or phone with order details. Upon approval, refunds will be processed within 10 business days using the original payment method.

Damaged or Defective Items
 If a product arrives damaged, please report it within 48 hours with photographic proof to qualify for replacement or refund.

Cancellation Policy
 Orders can only be canceled before dispatch. Once shipped, cancellation requests will not be accepted.
 
 Proof of Purchase Requirement 
 Refund requests must include an invoice or order confirmation.

Refund Mode 
 Refunds are processed through the original payment method only.

Exchange Requests 
 Exchanges are subject to product availability and inspection.

Late Refunds 
 If refunds are delayed, customers may contact support to check processing status.

Policy Updates 
 Refund terms are subject to change; the current version will apply to all transactions.