Frequently Asked Questions (FAQ)
IAE GLOBAL (PRIVATE) LIMITED
📍 Office №1, First Floor, 16-G, Aghaz Plaza, Above Bakeman, F-8 Markaz, Islamabad, Pakistan
📞 +92 326 5042542 |
✉️ shahzaib6800098@gmail.com
1. What products does IAE GLOBAL (PRIVATE) LIMITED offer?
We provide a wide range of sports equipment, apparel, and accessories, including gear for cricket, football, badminton, fitness, and outdoor activities. Our products are sourced from trusted brands to ensure top performance and durability.
2. Do you sell original branded sports items?
Yes, all our products are 100% genuine and sourced directly from authorized distributors or manufacturers. We guarantee authenticity and quality in every item we sell.
3. How can I place an order?
You can place your order directly by visiting our store in F-8 Markaz, Islamabad, or by contacting us through WhatsApp or email. Online order placement and nationwide delivery options are also available.
4. Do you deliver outside Islamabad?
Yes, we provide delivery all across Pakistan through reliable courier partners. Delivery times may vary depending on your location.
5. What payment methods do you accept?
We accept multiple payment options, including:
- Cash on delivery (COD)
- Bank transfer
- EasyPaisa or JazzCash
- In-store payments via cash or card
6. Can I exchange or return a product?
Yes, products can be exchanged or returned within 7 days of purchase, provided they are unused, in original packaging, and accompanied by a valid receipt.
7. Do you offer warranties on sports equipment?
Many of our products come with manufacturer warranties. Please check the product description or confirm with our staff at the time of purchase for warranty details.
8. How do I know which size fits me?
We offer size charts and fitting guides for all apparel and footwear. You can also visit our store for personalized fitting assistance.
9. Do you supply bulk orders for clubs or schools?
Yes, we specialize in bulk and corporate orders for sports clubs, schools, universities, and organizations. Contact us for customized quotes and discounts on large orders.
10. How can I contact customer support?
You can reach our support team via:
📞 +92 326 5042542
✉️ shahzaib6800098@gmail.com
Our customer service hours are Monday–Saturday, 10:00 AM to 8:00 PM.